WHO WE ARE:
The Team You Didn’t
Know You Needed

The ICI Why

Imagine a world where understanding complex workplace communications  whether it’s your healthcare benefits, a new HR initiative, or a companywide change  feels as intuitive as reading a storybook. That’s the world we’re creating at ICI Creative Solutions. Our mission is to transform complex information into clear, relatable, and actionable messages that empower individuals and drive organizations forward.

For our founder, Amy Lichtenwalter, this mission is deeply personal. Her journey wasn’t a straight path but one marked by reallife challenges: navigating career gaps, personal loss, and a nontraditional resume. But these experiences shaped a unique perspective. Amy saw the frustration and confusion that so often surrounds HR and benefits communications and resolved to bring clarity where it was desperately needed.

The turning point came at an unexpected place: the unemployment office. A single piece of advice, “Start your own business,” sparked a bold vision. What started as a leap of faith turned into a movement  a commitment to revolutionize not just benefits communication, but the entire spectrum of HR messaging.

At ICI, we believe that clear communication is the cornerstone of equity, engagement, and empowerment. Whether it’s helping employees navigate their healthcare options, introducing new workplace policies, or guiding them through organizational changes, we’re here to make every message meaningful and impactful.

We’re not just communicators; we’re changemakers. Together, we’re reshaping how organizations connect with their people, building trust, and fostering understanding one message at a time.

Our Culture

At ICI Creative Solutions, culture isn’t an afterthought — it’s the foundation of everything we do. It’s where bold ideas take shape, collaboration drives progress, and shared purpose fuels excellence. Through #ICILife, we celebrate the dynamic energy and creativity of our people. With #ICIGivesBack, we channel that same passion into making a meaningful impact beyond our walls. Together, these elements define who we are: a company that leads with vision and delivers with heart.

#ICILife: Living the ICI Experience

At ICI, the work we do is only part of the story. Our office is a place where ideas flow, creativity sparks, and collaboration thrives. From celebrating mile stones to sparking innovation in brainstorming sessions, every moment at ICI is designed to inspire and connect.

Team Moments That Matter

We believe great work happens when great people come together. Whether it’s sharing laughs at a holiday party or cheering each other on at a local event, we take pride in fostering a sense of belonging. Beyond the office, these shared experiences build lasting relationships and energize our team for what’s next.

Balancing Work and Life

We recognize the importance of balance. At ICI, our team members are encouraged to bring their whole selves to work while pursuing their passions outside of it. Whether exploring hobbies, supporting causes, or simply spending time with loved ones, we celebrate the diverse lives that make ICI a richer, more innovative place.

#ICILife: Living the ICI Experience

At ICI, the work we do is only part of the story. Our office is a place where ideas flow, creativity sparks, and collaboration thrives. From celebrating mile stones to sparking innovation in brainstorming sessions, every moment at ICI is designed to inspire and connect.

Team Moments That Matter

We believe great work happens when great people come together. Whether it’s sharing laughs at a holiday party or cheering each other on at a local event, we take pride in fostering a sense of belonging. Beyond the office, these shared experiences build lasting relationships and energize our team for what’s next.

Balancing Work and Life

We recognize the importance of balance. At ICI,
our team members are encouraged to bring
their whole selves to work while pursuing
their passions outside of it. Whether
exploring hobbies, supporting causes, or
simply spending time with loved ones,
we celebrate the diverse lives that make
ICI a richer, more innovative place.

#ICIGivesBack: Purpose Beyond the Workplace

We’re committed to using our resources, time, and talent to make a lasting impact. Through #ICIGivesBack, we partner with organizations that reflect our values and passion for uplifting others.

Supporting Communities

From sponsoring women’s shelters to producing documentaries with powerful messages, our team actively seeks opportunities to drive meaningful change. Programs like Meals on Wheels, Boosterthon, and Junior League of Dallas are just a few examples of how we extend our mission beyond the office.

Creating Impact Together

Giving back is a core part of who we are. Every initiative we support is driven by our belief that success isn’t just about what we achieve — it’s about how we contribute. By coming together to support causes that matter, we amplify our collective impact and create a culture of purpose.
At ICI, we don’t just deliver exceptional work;
we create a culture where people thrive,
connections flourish, and communities
benefit. We believe in balancing vision
with values to build something greater
— inside and outside the workplace.